Contact PromoGrind
Use one support lane for account help, calculator accuracy reports, privacy requests, affiliate disclosure questions, partnerships, and responsible gambling concerns.
For legal or privacy requests, include the relevant page URL and the email tied to your PromoGrind account when applicable. Do not send payment card numbers or sportsbook account credentials.
What To Include
Describe the sign-in, subscription, checkout, portal, or recovery step that failed. Include screenshots only after removing sensitive details.
Send the calculator name, inputs, book odds format, expected result, and the result PromoGrind showed so we can reproduce it.
Use the subject line "Privacy Request" and include the PromoGrind account email. We respond under the timelines listed in the privacy policy.
Include the sportsbook, creator, or publisher name, the relevant offer URL, and any compliance requirements.
Useful Pages
Privacy Policy explains data controls. Terms of Service covers account and subscription terms. Responsible Gambling lists help resources. Affiliate Disclosure explains material connections.